Privacy Policy
Last updated: April 2026
At SaberTask, we take your privacy seriously. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our service.
Information We Collect
We collect information you provide directly to us, such as when you create an account, use our services, or contact us for support. This may include your name, email address, company name, phone number, and payment information. We also automatically collect certain information when you use our services, including device information, IP address, and usage data.
Location Data
The SaberTask mobile app accesses your device's approximate and precise location (GPS) only when you use features that require it: when you clock in or out of a shift, when you start or finish a task on site, and while you have an active shift so your employer's dispatcher can see field activity on the Live Dashboard. Location is not collected in the background when the app is closed, is not used for advertising, and is never sold or shared with third parties. Location data is visible only to your employer's account (the business that invited you to SaberTask) and is retained with the related timesheet or task record. You can revoke the app's location permission at any time in your device settings, which will disable clock-in and on-site task features that rely on it.
How We Use Your Information
We use the information we collect to provide, maintain, and improve our services, process transactions, send you technical notices and support messages, and respond to your comments and questions. We may also use your information to send you promotional communications, though you can opt out at any time.
Information Sharing
We do not sell, trade, or rent your personal information to third parties. We may share your information with service providers who assist us in operating our platform, conducting our business, or serving our users. We may also share information when required by law or to protect our rights.
Cookies and Tracking
We use cookies and similar tracking technologies to track activity on our service and hold certain information. Cookies are files with a small amount of data that are sent to your browser from a website and stored on your device. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent.
Data Security
We implement appropriate technical and organizational security measures to protect your personal information. We use bank-level encryption and are fully GDPR compliant. Your data is backed up daily and stored securely in European data centers. However, no method of transmission over the Internet is 100% secure.
Your Rights
You have the right to access, correct, or delete your personal information. You may also have the right to restrict or object to certain processing of your data. To exercise these rights, please contact us using the information below. If you are in the European Economic Area, you have the right to lodge a complaint with a supervisory authority.
Data Deletion Requests
The SaberTask app is published by SaberTask LDA (VAT PT518467546). You can ask us to delete your account and associated data at any time by following the steps below.
How to request deletion
- In the app: open Settings > Account > Delete account. This immediately starts the deletion process.
- By email: send a request to contact@sabertask.com from the email address registered on your account, using the subject line "Data Deletion Request". We confirm receipt within 5 business days and complete deletion within 30 days.
Data we delete
Account profile (name, email, phone, company), login credentials, user-generated content (tasks, projects, checklists, files, photos, comments, messages), device identifiers, IP addresses and usage logs.
Data we retain and for how long
Invoices and accounting records are retained for 10 years as required by Portuguese tax law (Decreto-Lei n.º 28/2019). Encrypted backups are rotated and permanently purged within 90 days of the deletion request.
Contact Us
If you have any questions about this Privacy Policy, please contact us at contact@sabertask.com.